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Refund & Reversal Policy

Last Updated: June 2026

Thank you for utilizing the XPANZ website and XPANZ App.

If, for any reason, you are not entirely satisfied with a purchase, we encourage you to review our policy regarding refunds or reversals.

Interpretation and Definitions

Interpretation: Words with initial capitalization have meanings defined under specific conditions. The following definitions apply regardless of whether they are singular or plural.

Definitions: For the purpose of this Return and Refund Policy:

  • Application or App refers to the software program named XPANZ, provided by the Company and downloaded by you onto any electronic device.
  • Company (referred to as "the Company," "We," "Us," or "Our" in this Agreement) refers to XPANZ Pvt. Ltd., located at 14/206 , Varakkat , Kadirur , Thalassery , Kannur Dist. , Kerala , India - 670642.
  • Service refers to the Application, the Website, or both.
  • Website refers to XPANZ, accessible from https://www.xpanz.co.in
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service.

Your Order Cancellation Rights

Refunds are subject to the policies of the brand from which you purchase the gift card or retail product either online or at a retail store. Please reach out to us, and we will collaborate with you and the brand to address any issues.

Contact Us

If you have any inquiries regarding our Returns and Refunds Policy, please contact us: