Terms & Conditions

Introduction & Agreement

The agreement between you (referred to as "You" or "User") and XPANZ Pvt Ltd, located at 14/206 , Varakkat , Kadirur , Thalassery , Kannur Dist. , Kerala , India - 670642, outlines the terms of use for the company's website/app. By accessing or using the platform, you agree to these terms, including the Privacy Policy and any additional rules or procedures published by the company. The services offered on the platform are for your personal use only. If you access the platform from outside India, you do so at your own risk and are responsible for compliance with local laws.

Account Registration & Security

To use the platform's services, you must register with accurate information and maintain the security of your account. You must be of legal age to enter into a contract, or have the authority to do so on behalf of an entity. The company may refuse service to anyone and can change eligibility criteria at any time. You are responsible for ensuring your compliance with relevant laws.

Pricing, Payments & Refunds

While some services are free, others may require payment in Indian Rupees. The company strives for accurate pricing and availability but reserves the right to correct errors. Payment methods include credit/debit cards, net banking, or UPI. Refunds are subject to the company's policies.

Content & Prohibited Products

Content on the platform is the responsibility of the retailers who posted it. User submissions must comply with applicable laws and not infringe on third-party rights. The platform prohibits certain products and services, including illegal drugs, weapons, and gambling.

Intellectual Property

The platform may contain content provided by the company or its partners, protected by intellectual property laws. Users may use this content for personal, non-commercial purposes with appropriate attribution. The company disclaims any warranties regarding this content.

Privacy & Communications

Services are provided on a best-efforts basis, with the company making reasonable efforts to minimize disruption. By creating an account, you may receive updates and promotional materials, which you can opt out of. The company agrees to secure and maintain the confidentiality of your sensitive personal information.

Prohibited Activities

Examples of prohibited activities include:

• Infringing on intellectual property rights or violating laws or contracts.
• Providing false, misleading, or inaccurate information.
• Engaging in unlawful, threatening, abusive, or deceptive behavior.
• Sending unauthorized advertising or spam.
• Distributing viruses or harmful code.
• Impersonating others.
• Violating privacy policies or rules.

Furthermore, you must not:

• Overload the service or interfere with its functioning.
• Attempt to bypass security measures.
• Use auto-responders or spamming tools.
• Harvest data without authorization.
• Modify or exploit the service without permission.
• Attempt to reverse engineer any part of the service.
• Transfer your rights under these terms.
• Delete or modify platform content without permission.
• Use the service unlawfully or fraudulently.
• Make false statements about the service or company.

User Affirmations

By using the service, you affirm that:

• You are at least 18 years old.
• You have read and understood the Terms of Use and Privacy Policy.
• Your provided information is accurate.
• You will not use the service unlawfully.

You acknowledge that the platform's hardware and software are the company's property, and the company may access information as needed.

Third-Party Sites and Services

The company acts as a facilitator between parties. Accessing third-party sites is at your own risk, and the company is not liable for their content.

Termination & Liability Disclaimer

The company may terminate your access to the service at any time. The service is provided "as is," and the company is not liable for any damages resulting from its use.

You agree to indemnify the company from any losses arising from your use or violation of these Terms. The company is not liable for transaction failures or delays. Internet transmissions are not entirely secure.

Governing Law & Dispute Resolution

These Terms are governed by Indian law, with disputes subject to Kerala courts' jurisdiction. Arbitration may also be used, with English as the arbitration language.

If you wish to delete your account, you can contact support at info@xpanz.co.in.